There are numerous support options with some of the most common here. Since you’re reading this page, it’s assumed you have internet access already working

Remote Access

We have two option depending on whether you are on a Mac or a Windows system.

Mac

Download the installer here and open the file.  It will open an installer that you need to run.  Depending on which version of OSX you are running, you may need to enable NinjaRMM, TeamViewer and Splashtop on the Privacy tab of the Security & Privacy System Preferences settings.

Windows

Download the installer here and open the file.  Depending on your UAC settings, you may receive a second prompt to run the file.  Please do.

On-Site

We can respond on-site to issues if needed though this is often the slowest access method due to availability. Call for more info at 905.381.0077